Generally, a Director of Operations is responsible for the growth and profitability of a company or organization. This role may include expense control, staff management, goods production and department supervision.

This position requires an individual to be extremely organized, have a keen attention to detail and the flexibility to work with different aspects of a business.

As a director, your set of responsibilities may include overseeing the infrastructure of operations, managing a team of employees, tracking departmental in order to achieve business goals, eliminating security risks, increasing user satisfaction, and maintaining operations and systems of the department and responsible for all system of the department.

A director is likely responsible for answering these questions:

  • Are individual department or team achieving their goals?
  • Are the employees having issues bringing their product or solution to the finish line?
  • Are other departments supporting the department in providing the necessary support, resources, infrastructure, etc.?

As a director, your work will be a balance of looking inward towards your employees and responsible systems as well as working outwards to understand business needs across various departments. As such, your professional skills require breadth perhaps more than expertise in a single area.